Malaysia Beauty Travel and Lifestyle Blog

For those who have been reading my blog , might know the delivery blundered of my online purchase during Mamonde official launch at famous online marketplace 11Street.my. If you miss the whole story please read it at this link to get to know the whole picture. For those who are in online business and soon to be online business owner , please read on.  Do you know that exceptional customer service will drives the best online businesses ?  As business owner the right attitude are important : Stay Humble Listen to your customers Train you staff well in handling the real situation Here are ideas on how you could win back lost customers ?  1. Find out why they left Customer won't leave you without any reason. First you need to decide whether you want to win back this customer. Second , you need to find out why they leave you. Third , make sure this customer are leaving happy and will continue to return. 2. Listen and Empathize If customer c