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Beauty Inside Out with Newly Launched Hada Labo Hydrating Water Gel

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How to Win Back Lost Customers ?

For those who have been reading my blog , might know the delivery blundered of my online purchase during Mamonde official launch at famous online marketplace 11Street.my. If you miss the whole story please read it at this link to get to know the whole picture. For those who are in online business and soon to be online business owner , please read on.  Do you know that exceptional customer service will drives the best online businesses ?  As business owner the right attitude are important : Stay Humble Listen to your customers Train you staff well in handling the real situation Here are ideas on how you could win back lost customers ?  1. Find out why they left Customer won't leave you without any reason. First you need to decide whether you want to win back this customer. Second , you need to find out why they leave you. Third , make sure this customer are leaving happy and will continue to return. 2. Listen and Empathize If customer c

Looking Good in the Kitchen with Mamonde

When everybody happily eating and drinking away in the living room...I was that person who stuck in the kitchen cooking away for them. Hard to believe..huh? Yes! I cook too. Whether its edible to consume...so far no complaint.  Don't ask to bake or anything else. I can just do a simple stir fry using my survival common sense instinct. Being stuck in the kitchen all the time during Raya doesn't mean I need to look messy and oily face. I was happily dolling up and freshening up with Mamonde.  Apply BB Cream and lip tint is a must to look pretty welcoming the guest. I brought back Mamonde Long Lasting Liquid Eyeliner. I chose the long lasting so don't need reapply it all the time. It last until I wash off at night before go to bed. Perfect for busy kitchen person like me. I love the sturdy brush tip. It easy to apply and less shaky line for not so pro make up Goddess like me. ahahaha.. Don't need eye shadow or whatsoever. Just a simple super black Mam

Poor Execution of Delivery from Well Known Online Marketplace in Malaysia

I wish don't need to do such blog post. But I need to let this out or...my health will damage due to unsatisfactory.  This is one 'emo' post! I was so happy when Mamonde launched Online Store at 11Street.my. Yeayyy!!! convenient. Love online shopping plus super excited to shop. I received RM20 vouchers and decided to do some shopping for Raya gift. Plus you see that photo banner? First 120 buyers at Mamonde 11Street.my Online store will receive that beautiful pouch and 50ml First Energy Serum. Oh yeay! Happy mode to shop and race out to be the first 120 buyers. I ordered Mamonde Basic Skincare set on 6th June 2017 through Mamonde Online Street.my. Dying to get my hands on those beautiful pouch. You see...Mamonde products are all flowers inspired products. Even their skin care pouch is hard to be miss. Super gorgeous to my eyes. I was nervously cross my fingers and wish to be the first 120 buyers. I waited for a week. No sign of shipping notification

PERFECT SKIN BOOSTER WITH MAMONDE

Being a small timer beauty blogger gives me a privilege to get hold of many types of brand beauty products. Some is really good and some of it is just average. I tried some most of it and Thanks God for giving me less sensitive skin.  I prefer skin care with easily absorbent to skin and non sticky one for my skin. I love skin care with sweet smells.   In month of June , I was invited for Mamonde launching event and this items in the photo is in the goodies bag. I have been trying out this products ever since. What is this? First Energy Essence 150ml - Retail price RM119 - This is a water type booster. It gives a refreshing feel upon application on skin. It suitable for combination to oily skin. First Energy Serum 100ml - Retail price RM119 - This is an emulsion type booster that provides nourishing and soothing effect for those with dry skin. You can purchase this once Mamonde Beauty Counter open at AEON Bandar Utama somewhere in August 2016. Both Ma

DISCOVER THE POWER OF FLOWERS FOR BEAUTIFUL SKIN WITH MAMONDE

Recently, I was invited to launch preview by AmorePacific Malaysia of its latest brand Mamonde. Mamonde is a french word for 'My World'. AmorePacific is not new in beauty products to name some of very well known brand under the same wings are Laneige, Etude House, Innisfree and Sulhwasoo Mamonde is expecting to reach to our Malaysian shores in August 2016 with the opening of its beauty counter in Aeo Bandar Utama. Since Mamonde origin from South Korea, it has launched in U.S, China, Thailand and Malaysia. If I am not mistaken Malaysia is the second country they launhed after China. The event was like a fairy tales to me. We were walked to the ' Mamonde Garden ' full of blooming flowers. Flowers theme is synonyms to Mamonde since it product formulation use the flower science technologies and its floral properties.  One can imagine what is the scents of these products. I love the lovely scents of the flowers. I was told Mamonde's skincare is th

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