Wednesday, July 1, 2009

You have to tell d tales

I have problems to claim for my NCD refund after I bought my new car.
I had waited for almost a month and no clear answer given.
They failed to even let me know what is the status on my claim and even don't even know who is the person in charge.Argh! Rina is really really angry.

I can be one very patient and tolerance person but yet I can change my hat pretty fast to be the mean one!
My blood rose to the top today!
Mess with me? Let me use my 'power puff girl' power today!!!!
Not because just the money but talking about right and wasting my freaking time to write and fax and fax and call and call.

I wrote very 'nice' letter comparing the insurer to their competitor and told them how their competitor are now moving ahead without looking back in term of 'mint customer service'.
I even quoted , if I were given a chance to speak to their CEO and this is the list of thing that I need him to improve. I even have guts to write about them not to come our with any new products if they can't do their after sales service well. Yeah! I am mean!!!!
I wont curse but just being sarcastic!

Hahahaha it works!
within half and hour after I emailed and faxed the letter. Heheheh pretty long letter to digest almost 3 pages long! hahahaha yeah I wrote all those tales!!!! with my freaking bad english... !
I don't care...

Their manager called me and aporlogise and promise to expedite my claim within 5 working days. he even offer to bank in to my accounts... We 'll see how it goes... I mentioned to them to deliver not promise. I don't need another promises! I just want you to proof to me..

I just laugh at him and said ' You guys need to be threaten to start working, very funny eh???

Now I know how to deal with this people...

Weird ! you earn the salary do your freaking job properly la...

Apple inc! Apple inc! need to start now....

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